Concare IT specializes in unique it-solutions for big and medium-sized international companies. We are experts in CRM, outsourcing and Microsoft and we have obtained some of the highest partner levels. We have existed since 2000 and with offices in several countries, we offer support in various languages.

We ask critical and clarifying questions
When entering a collaboration with a customer, mutual trust is essential to us. Simultaneously you can also expect us to ask the critical and clarifying question, not only to benefit our customers but also to continuously develop ourselves as it-providers.

Mission

We want to optimise knowledge sharing, IT infrastructure and increase business efficiency. Creating happy end content customers before, during and after a delivery is our mission. We gladly go the extra mile, and we think outside the box. Several of our customers have been with us many years: We believe that a strong (IT) solution is based on a close and long-term collaboration with emphasis on a good discussion and ongoing dialogue. We want to be your business partner and not merely your IT supplier.

Vision

  • We want to be the preferred IT partner within our four areas of business.
  • We aim to be the largest global SuperOffice CRM partner. We want to continue our own development of modules and applications for SuperOffice CRM, and with time, these products should be adaptable to other CRM systems.
  • We want to be our customers complete and only IT partner: We want more of our CRM customers to employ our Outsourcing services and vice versa. We want to expand our global market share of ERPLY customers and provide our retail customers with product- and service-packages within ERPLY, Shop Support and CRM.
  • Additionally, we want to extend our competencies within Microsoft Solutions and become a certified partner of the highest level within several areas.

Values

At Concare IT, we have defined three values saying something about who we are, what we think, what we can do and how we do business:

We have fun
At Concare IT, it should be fun to go to work. We often think outside the box and find a different and creative approach to our customers’ IT projects. We rack the brain one more time and make an effort to find the best (IT) solution to our customers, which they highly value. When we go to work, we always bring our brains, our hearts and our humor.

We behave properly
IT is a matter of trust. Whatever the project, it is often a big step for the customer to come to the realisation that an IT investment is a necessity. Therefore, we always act with utmost respect for the customer, thus, behave properly.

We make money
If we do not make money, we will not be there tomorrow.

Four areas of business

Concare IT functions within four established areas of business; CRM, Outsourcing, Microsoft Solutions and Retail IT. Throughout the years, we have developed unique industry it-solutions within each area. We are particularly strong in the industries media, retail and wholesale. We have helped our customers to a greater IT-infrastructure, a better flow of information, extensive customer insights and ease the pressure on important internal resources.